For all the hype and high costs, people assume private jets can perform miracles.
Need a pound of beluga caviar on the plane? No problem. Need the plane to take off in the middle of a blizzard? Sorry, can't do it!
Using a private jet broker will not stop the snow from falling, but a trusted provider is an invaluable resource for day-of disasters.
Mechanical issues are inevitable in aviation. Airplanes are extremely complex, and safety regulations are equally thorough.
When a plane suffers a last-minute mechanical issue, the charter provider should immediately get to work:
In difficult circumstances (holidays, small-dollar flights) some companies handle last minute problems like this:
The client is usually offered a refund in these circumstances, and that's great – but they're at the airport and have no plane!
For the charter company, it's easier to lose the client than deal with the headache or spend resources to fix the problem.
The general rule of thumb is that if a commercial plane can't fly because of weather, neither can a charter plane.
A good jet charter broker monitors trips in progress, tracking the aircraft in flight until the plane has landed safely at its destination.
Knowing about diversions in real time, your broker can help in a variety of ways.
Make sure your charter provider has backup options in place in advance of your trips – don't be one of the many clients who calls us stranded at the airport!
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